Shipping policy
Thank you for choosing Experience Oporto. Because we specialize in guided tours, experiences, and activity bookings, no physical products are shipped or delivered to a physical address.
Instant Digital Delivery • All booking confirmations, vouchers, and tickets are delivered electronically via email immediately after successful payment processing. • Please ensure that your email address is entered correctly at checkout.
Accessing Your Booking • Your confirmation email contains all essential details for your activity, including meeting points, schedules, and instructions. • On the day of your tour, simply present your digital voucher (on your smartphone) or a printed copy to your guide/driver at the designated meeting point.
Non-Receipt of Vouchers • If you do not receive your confirmation email within a few minutes of completing your booking, please check your Junk or Spam folder. • If you still cannot locate your voucher, please contact our support team immediately so we can re-send it to you: Email: info@experienceoporto.pt
Shipping Fees • Since all our bookings are delivered digitally, there are no shipping, handling, or delivery charges applied to any order to any order.