FAQ

🚌 Booking & Experience FAQs

Q: When does the 24 or 48-hour period for my hop-on hop-off bus ticket start?

A: Your ticket only becomes active the very first time you validate it on board the bus.

Q: When can I take the 6 Bridges Cruise?

A: You can take the cruise on any day and at any time during operating hours. No prior booking or reservation is required.

Q: How many lines are included in the sightseeing bus ticket?

A: All lines are fully included in your ticket.

Q: Where can I board the sightseeing bus?

A: You can hop on or hop off at any designated tourist bus stop along the route.

Q: Can I change the dates of my Guided Tour?

A: Yes, date changes are permitted, subject to availability.

Q: Can I cancel my guided tour reservation?

A: Yes, you can cancel your tour for a full refund as long as it is done more than 48 hours before the scheduled start time.

Q: If I make a booking and there is no availability for any reason, will I get my money back?

A: Yes, absolutely. If we cannot accommodate your booking due to availability, you will receive a full refund.